I am a private Patient Advocate and CEO of AdvocateATX, LLC. I can help with healthcare-related issues like health insurance denials, medical billing issues, accompaniment to appointments, finding a second opinion and new treatment options, as well as helping with mysterious illness diagnosis.
6 Reasons to Hire a Patient Advocate
1. Surgery or Hospitalization
A Patient Advocate can help with every detail when the stress of a surgery or hospitalization is imminent.
An Advocate can accompany you to your pre-op appointments, asking questions and taking notes to make sure everything is smooth and you understand what is going to happen.
A Patient Advocate can take care of you while you are hospitalized by keeping watch and taking notes on everything that occurs during your stay.
Once your bills come in, the notes taken by your Patient Advocate are invaluable for making sure there are no excess charges.
The Patient Advocate can make sure everyone that comes in washes their hands, as well as making sure the doctors who pop in are in-network, so you won’t be overcharged later.
Transportation will be needed once released and a Patient Advocate can set that up.
Any prescriptions that need to be filled can be taken care of by the Patient Advocate, as well as making sure insurance is covering the drugs like they should.
Any problems that arise before, during or after your hospital stay can be taken care of by the Patient Advocate.
If eldercare is needed, home health or hospice after release from the hospital, a Patient Advocate can accomplish finding the perfect care.
2. Catastrophic Illness
A Patient Advocate can find a great second opinion, an absolute necessity with any scary diagnosis.
The Advocate can make sure that you are comfortable with your physician and help to cultivate a trusting relationship between you and your physician.
The Patient Advocate can bring questions to ask and accompany you to appointments to take notes.
An Advocate can offer education in novel treatment options and even help find clinical trials.
Having a Patient Advocate at your side during a serious illness can save confusion, decrease stress, and help to get you the best care possible.
If you need to create advance directives, a Patient Advocate can help with those.
An Advocate can discuss your treatment with you so that you have clear expectations.
An Advocate can provide any healthcare-related information that you need to understand your illness and treatment, making your life as smooth as possible during a difficult time.
An Advocate can make sure that your medical bills are correct and that your insurance is covering what they should.
3. Health Insurance Problems
A Patient Advocate can figure out why your coverage was denied. The Advocate can directly communicate with your insurance company to get to the bottom of why the denial occurred. Many times, coverage is denied for a variety of simple reasons that can be easily managed by the Patient Advocate. Depending on the reason for the denial, the Patient Advocate can take many steps to ensure coverage.
The Advocate can directly contact your physician and even write a letter for your physician to utilize to overturn the denied coverage. Many times, getting the physician involved solves 99% of the problem, especially with a properly written appeal letter.
The Patient Advocate can take any steps necessary to get you covered, by figuring out exactly what needs to happen to get your health insurance to pay their part.
4. Excessive Medical Bills
A Patient Advocate can figure out if your medical bills are correct, if insurance has covered what they should, and even speak to providers regarding your bill.
If bills are incorrect, the Advocate can directly contact the institutions that are charging you to discuss your bills and get the problems fixed. If bills are correct and they are excessive, a Patient Advocate can negotiate bills down as much as possible.
5. Multiple Physicians
If you have more than one doctor, you likely have multiple prescriptions, and those doctors have no idea what you’re taking unless you tell them. A Patient Advocate can communicate information between physicians to keep you safe from prescription interactions and side effects.
If interactions or side effects occur, the Advocate can communicate this information to your physicians to keep you safe.
An Advocate can research your prescriptions to educate you in the ways they are affecting your body.
The Advocate can also communicate your health needs to each physician to keep them abreast of your current health conditions.
6. Mysterious Illness
A Patient Advocate can research your condition extensively, helping to bring your doctors new information they might have missed. Getting a new physician or specialist is key when a mystery diagnosis is the problem. The Advocate can find the best specialists around to make sure you finally get the diagnosis you have been searching for. A Patient Advocate can help to elucidate a mysterious illness and find treatment. The Patient Advocate can address both your physical and emotional health, helping you get better.
There are so many reasons to hire a Patient Advocate, saving you time, money and stress. Getting the best healthcare possible can be achieved if you have someone like a Patient Advocate helping.