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Susan McCoy Ed.D., MSN-Ed., RN, BCPA, Patient Advocacy, Founder of Fleur De Lis Nurse-Patient Advocacy

The mission of Fleur De Lis Nurse-Patient Advocacy is to help guide patients and family members and caregivers in easing the transition through challenging healthcare situations. Fleur De Lis is inspired by the iris flower which represents wisdom, hope, trust, and valor.

What is a patient advocate?
A patient advocate is a professional who provides services to patients and their loved ones/caregivers to aid in navigating the complex healthcare continuum.

My Approach
I am here to advocate for the patient, especially when the patient is alone. My mission is to assist in navigating the healthcare system as you face health challenges. I can also guide you in preparing for the future, so there are fewer obstacles when the unexpected occurs. My goal is to help you understand the big picture of your medical journey and guide you in taking control of your health.

I am committed to integrity and transparency. My approach is rooted in the 3Cs – Care, Compassion, and Collaboration, which is the foundation for person-centered and relationship-based advocacy.

The stepping stones of our journey together
30 minute FREE consultation
This is an initial phone or Zoom conversation to discuss your needs and share what a nurse-patient advocate can do and determine if Fleur De Lis Nurse-Patient Advocacy can help.

Initial Assessment
This 2-3 hour in-person or virtual meeting reviews your comprehensive health history, identifies concerns, establishes goals, and discusses next steps.
120 – 180 min
$400 due at the assessment meeting

Ongoing Nurse-Patient Advocacy
Following the assessment, if you would like to continue services, a retainer fee may be purchased.
$150/hr

What I CAN do
Serve solely as an informational resource
Help you make informed decisions
Help you access resources and refer two another professional if your needs are outside the scope of my knowledge

What I CANNOT do
Make any decision for or on your behalf regarding healthcare
Provide hands-on medical/nursing care
Diagnose or prescribe any medical/mental health treatment
Prescribe medications
Provide transportation

Assistance
Help find the right hospitals and medical providers (doctors, surgeons, etc.) and navigate getting second opinions
Assist in finding qualified rehabilitation, long-term care, home health, hospice, and palliative care services that meet your needs
Help with the transition from hospital to home or skilled care facility
Coordinate your care

Communication
Help you and family member/caregiver understand the diagnosis and treatment options
Communicate with medical providers
Help in relaying information from the medical visits and answer further questions
Meet 1:1 with you, family, and caregivers to assess concerns

Appointments
Prepare you for doctor’s appointments and accompany you to the visit (or tele-health)
Take notes during doctor’s appointments and provide you with easy-to-read format
Assist you in asking questions during your appointment time

Research and Educate
Research the diagnosis and treatment options
Educate you and family/caregivers on diagnosis and treatment options
Assist you on the informed decision-making process

Medical History and Medications
Review medical reports in order to create a medical history timeline
Review your medications and supplements

Liaison
Act as a liaison between you, family members/caregiver, and medical professionals
Help connect you/family members/caregivers with counseling services and support groups

 

I have been a nurse for more than 20 years. I began my nursing career as a Navy Nurse Corps Officer working in critical care. Following my military career, I worked in the areas of public health in which I designed programs for the medically indigent population and helped those in need access medical care. I also educated the community on a variety of health issues.

All these experiences led me to path of teaching nursing in higher education for RN-BSN and pre-licensure students for many universities throughout the country.

I have always had a passion for teaching and helping others. This was the reason I became a nurse. Throughout my career, I have been drawn to helping friends and family members who were newly diagnosed and assisting them to advocate for the services they need and helping them to navigate the healthcare system.

[email protected]
fleurdelisnpa.com
801 South Highway 183, Suite 363
Leander, Texas 78641
909 709 6667

September 26, 2022 Filed Under: Accepts virtual clients, Integrative Therapy By State, Patient Advocacy and Navigation, Texas

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